I · The basics · Topic 1

Where the money leaks out

12 min

Ask an owner how to cut costs and the first answer is almost always "find a cheaper supplier". It is the most visible lever, it is the one with a phone number attached, and it is rarely where the money is. Most of what a restaurant loses is lost after the delivery arrives — in a walk-in, on a scale nobody uses, in a bin, and in twenty grams that seemed like generosity. This course is about all four places, in the order that actually pays.

🕳️ Four places, and the invisible one

Money leaves a kitchen through four doors, and they are worth naming because each has a different fix and a different owner.

WhereWhat leaksHow you would notice
BuyingPaying more than you need to, or buying the wrong specificationInvoices — the only leak that leaves a paper trail
The storeroomStock that expires, gets buried, or walks outA count, if anyone does one
The kitchenTrim, over-portioning, remakes, overproductionNothing. This is the invisible one
ServiceComps, voids, mistakes, staff meals nobody recordsThe POS, if it is used honestly

The third row is the important one. A supplier price rise arrives in writing and everybody talks about it; a hundred and eighty gram portion that has quietly become two hundred and ten arrives nowhere, is nobody's decision, and costs more than the price rise did. That is the structural fact this whole course is built on: the leaks that show up on paper are the small ones, because the ones on paper are the only ones anybody was ever watching.

🧮 What two points are worth

Keep using the restaurant from the finance courses: $620,000 of budgeted sales next year, food and drink at 32% of them, which is $198,400 a year passing through the kitchen. Bring that 32% down to 30% and you have $12,400 — against a budgeted profit for the whole year of $46,200. Two points of food cost is more than a quarter of the year's result.

That ratio is why this course sits at the end of the finance run rather than at the start. Growing sales by enough to add $12,400 of profit means selling roughly $24,000 more, which is a marketing campaign, a new channel, more covers and more work. Two points of food cost is a scale, a spec sheet, a count and a rota of who checks what. It is not more glamorous. It is just closer.

One warning before we start, because it is the way this goes wrong. Cost control done badly is a smaller portion, a cheaper cheese and a customer who does not come back, and that trade is always a loss — you save two hundred pesos and lose a regular worth several thousand a year. Everything in this course is chosen to be invisible on the plate: the same dish, the same size, the same taste, costing less because less of it goes in the bin.

🧭 What belongs here and what does not

This is the last of the four finance courses, and it borrows from all of them without repeating any.

  • Which dishes to push belongs to the sales analytics course. That one crosses how much a dish sells against how much it leaves. This one lowers what it costs to make. If you find yourself deciding what to take off the menu, you are in the other book.
  • Setting prices is its own discipline. Raising a price is not cost control, and here the price is a fact we work against, never a lever we pull.
  • Labour cost belongs to its own course. Rosters, cross-training and overtime are the second half of prime cost and they are covered properly there. This course is about everything except the payroll.
  • Recycling and composting belong to the sustainability course. Waste appears here strictly as money: how much you throw away, where it comes from and how to measure it.
  • The budget course tells you where to look. An unfavourable food cost variance three months running is the signal; this course is the response to it.

🍔 The dish we are going to fix

The sales analytics course found this restaurant's workhorse: the burger sells 500 a month, is priced at $16, costs $7 to make and leaves $9. It outsells everything, it is the reason a lot of people come, and its margin is the thinnest on the menu. That course ended with an instruction it deliberately did not carry out — find one peso on this dish — because a peso on 500 plates is $500 a month, which is more than most restaurants save in a month of arguing with suppliers.

This course is that instruction, done. Topic 2 opens the $7 up into its parts and finds what nobody weighs. Topic 3 buys the parts better. Topic 4 stops them from dying in the walk-in. Topic 5 measures what gets thrown away, which is almost always the biggest single number in the course. And topic 6 covers what the kitchen burns when nobody is looking, plus the weekly and monthly rhythm that keeps all of it from quietly reverting in March.

At the end we add it up. The total is not a rounding error, and none of it is visible to a customer.

Answer in your own words, JP gives feedback and a progress score.