I · The basics · Topic 2

Running the visit on yourself

16 min

The single most useful thing in this course is also the least comfortable: doing the inspection yourself, first, on an ordinary day. Not the tidy-up before a visit you know is coming — the opposite of that. An unannounced walk through your own building, with the same list somebody else would use, on a day when nothing has been prepared.

👁 Borrowing outside eyes

The difficulty is not the checklist. It is that you cannot see your own kitchen, and that is not a character flaw — it is how attention works. Anything that has been slightly wrong for six months has stopped being visible to everybody who walks past it daily. The cracked seal, the box that lives on the floor, the drain that smells on hot days: all of these were noticed once and then absorbed.

Three things get around it, and none of them cost money:

  • Use a written list rather than your judgement. A list makes you look at things in an order that is not the order you normally move in, and that alone surfaces most of it.
  • Swap with somebody. Another owner, a manager from a different site, anybody who has not been in the room before. Half an hour of genuinely fresh eyes beats a whole afternoon of your own.
  • Go in at a bad moment. Mid-service, or right at the end of a busy night. A kitchen at nine in the morning tells you almost nothing about the kitchen an inspection would find at one on a Saturday.

And the rule that makes the whole exercise worth doing: do not fix anything while you are walking. Write it down and keep going. If you stop to clean, you will find three things instead of twenty, and the list is the point.

📋 The eight areas

This is the self-inspection from the printed handbook this run inherits, in the order it walks. Each area has a handful of checks, and the whole thing takes about half an hour honestly done.

  • Personal hygiene. Handwashing stations with soap and water available and reachable, staff attire clean, glove use as the rules require.
  • Storage: temperature and organisation. Fridge and freezer temperatures logged, raw and cooked separated in the right order, everything labelled and dated.
  • Preparation areas. Cooking temperatures verified with a thermometer, sanitising procedures as they should be, thawing done properly rather than on a bench.
  • Cleaning and sanitising. The schedule current and signed, dishwashing correct, chemicals stored and disposed of properly.
  • Pest control. The premises checked for signs of activity, exclusion in place, your contractor's contact details where somebody can find them.
  • Waste. Segregation and disposal, recycling, and grease management — which is the one that gets forgotten until it announces itself.
  • Emergency equipment. Equipment working, the emergency contact list current, extinguishers and first aid kits where they should be and reachable.
  • Records. Not on the original list, and added here because it is what a modern inspection asks for as much as anything physical: can you produce the last month of temperature logs in two minutes?

Every one of these is explained in depth in the food safety course, and the records folder was built in the compliance course. This list is not new material — it is those two courses compressed into something you can carry in one hand.

🕳 The three places nobody looks

The eight areas above cover what an inspection covers. What they do not do is tell you where, in an ordinary small kitchen, the findings actually hide — and after enough walkthroughs it is nearly always the same three directions.

  • Behind and underneath. Under the line, behind the fridge, beneath the shelving, the gap between two units that nobody can reach without moving one of them. If it cannot be reached it does not get cleaned, and if it does not get cleaned it eventually becomes a pest question.
  • Above head height. Ceilings over food, extraction and its filters, the tops of cupboards, light fittings, pipework. Nobody looks up in their own kitchen, and grease above a prep bench is one of the more serious things on a report.
  • Inside things that are normally shut. Fridge and freezer seals, the ice machine, drains and their traps, the inside of the dishwasher, the underside of chopping boards. All out of sight, all in permanent contact with either food or water.

Walk those three directions once and you will find more than the eight areas found — which is not a criticism of the checklist. It is what "outside eyes" actually means when you cannot borrow any: look up, look under, and open what is usually closed.

🔁 How often, and what to do with the list

Rhythm matters more than depth here. A quick walk of the high-weight items every shift, folded into the opening and closing lists from the compliance course, plus the full eight areas once a month, is enough to keep a small restaurant genuinely ready — and it is far more effective than an annual heroic effort.

What you do with the list afterwards is where it stops being theatre:

  • Everything gets a name and a date, not a good intention. "Fix the seal" is a wish; "Marta, seal ordered, fitted by the 14th" is a task.
  • Sort by weight, not by ease. The temptation is to clear the quick items and feel productive. The temperature problem is worth more than eleven tidy ones.
  • Keep the old lists. Three months of self-inspections showing findings and fixes is one of the most persuasive things you can put in front of an inspector, precisely because nobody fakes those.
  • Watch for repeats. The same item on three consecutive walks is not a task that keeps getting missed — it is a task nobody has actually accepted.

That last point is the one that leads into the next topic. A finding that keeps coming back is usually a sign that there is no plan behind the checklist, only a checklist.

Answer in your own words, JP gives feedback and a progress score.